Lawgoat

LU Jiawei

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Lawgoat

LawGoat mobile app

LawGoat mobile app

We make it easy for users to access free, lawyer-approved legal advice.

We make it easy for users to access free, lawyer-approved legal advice.

We make it easy for users to access free, lawyer-approved legal advice.

Lawgoat Let’s make legal consulting easier!

Lawgoat Let’s make legal consulting easier!

Lawgoat Let’s make legal consulting easier!

Overview

LawGoat is an AI-assisted tool to help users in search of legal advice, it has a user's version and a lawyer's version.

We collaborated with a Texas-based legal consulting firm to develop this product for them, with the potential to scale it for a broader public market.

LawGoat is an AI-assisted tool to help users in search of legal advice, it has a user's version and a lawyer's version.

We collaborated with a Texas-based legal consulting firm to develop this product for them, with the potential to scale it for a broader public market.

1

Timeline

The project spans for 5 months. The design team works alongside with the devs in multiple sprints in an agile environment

2

The Team

The team consists of 3 front-end developers, 2 back-end developers and 1 AI/ML engineer, as well as 2 product designers and a senior manager of a law firm as our consultant.

3

My Role

I am the senior UX designer of the product design team

Proposals and why this idea

Our ideas in a nutshell

For Legal Clients

We use human-like conversations to help match you with a lawyer that works for you.

We use human-like conversations to help match you with a lawyer that works for you.

For Attorneys Seeking Clients

We implement swiping card features for lawyers to quickly select cases their expertise.

We implement swiping card features for lawyers to quickly select cases their expertise.

Why?

For Legal Clients

It’s hard to know which lawyer is best for your specific problem, like divorce or injury claims. Free or low-cost legal aid is often hard to get and may have long wait times.

It’s hard to know which lawyer is best for your specific problem, like divorce or injury claims. Free or low-cost legal aid is often hard to get and may have long wait times.

For Attorneys Seeking Clients

Attorneys often go through tremendous work trying to find their client and manage their relationship with the potential clients or existing cases.

Attorneys often go through tremendous work trying to find their client and manage their relationship with the potential clients or existing cases.

What features do we offer to users

Ask AI Lawyer

Explore features that boost your productivity. From document automation to advanced research, we've got the hard work covered.

Explore features that boost your productivity. From document automation to advanced research, we've got the hard work covered.

Legal Database

The fastest way to summarize agreements, convert images to text, translate documents, and more.

The fastest way to summarize agreements, convert images to text, translate documents, and more.

Al document handling

The fastest way to summarize agreements, convert images to text, translate documents, and more.

The fastest way to summarize agreements, convert images to text, translate documents, and more.

Multi-platform

Access our platform with a simple tap - on the web, iOS, or Android.

Personalized for you

Customize and educate it to match your unique preferences.

Customize and educate it to match your unique preferences.

Competitive Analysis

platforms for seeking legal advice

Traditional

Platform

AVVO

Comprehensive Lawyer Directory:

Avvo offers a vast directory of attorneys across the U.S., covering various areas of law

Attorney Ratings and Reviews:

Avvo uses a proprietary rating system (1-10) to score lawyers based on factors like experience, professional achievements, and peer endorsements. User reviews provide insights into other clients’ experiences.

Drawbacks:

Overwhelming Amount of Information

Generalized and Inconsistent Quality of Answers

AI-enhanced

LegalShield

Ease of Use

LegalShield provides a user-friendly mobile app and online portal where users can submit legal questions, request consultations, and track their case status. This enhances accessibility and convenience for subscribers.

Drawbacks:

general advice that lacks depth for complex cases

lawyer availability and the quality of service can be low

Legal intake platforms

LawGoat offers a version for lawyers to match with potential clients

PipeDrive

Client Intake & Lead Tracking:

Easily manage potential clients and leads through customizable pipelines.

Case Management:

Organize cases like sales deals, tracking progress through different legal stages.

Task & Deadline Management:

Set reminders and track important deadlines for legal work.

Automation:

Automate routine tasks, such as follow-up emails and meeting scheduling.

Mobile Access:

Manage cases and client communications on the go with the mobile app.

Drawbacks:

Setup Takes Time: PipeDrive may require a lot of adjustments to fit a lawyer’s needs, making the initial setup for client intake more time-consuming.

Managing Client Info Can Be Overwhelming: Handling large volumes of client data without legal-specific tools can make it hard for lawyers to keep track of everything effectively.

Key features

For users who seek legal advice

1

Ask LawGoat Any questions

Explore features that boost your productivity. From document automation to advanced research, we've got the hard work covered.

Explore features that boost your productivity. From document automation to advanced research, we've got the hard work covered.

2

Gather Information

Explore features that boost your productivity. From document automation to advanced research, we've got the hard work covered.

3

Match with Lawyers

Explore features that boost your productivity. From document automation to advanced research, we've got the hard work covered.

Explore features that boost your productivity. From document automation to advanced research, we've got the hard work covered.

4

Consultation

Explore features that boost your productivity. From document automation to advanced research, we've got the hard work covered.

Explore features that boost your productivity. From document automation to advanced research, we've got the hard work covered.

Task Flow

For users who seek legal advice

Key features

For lawyers to discover new cases

1

Discover new cases

Explore features that boost your productivity. From document automation to advanced research, we've got the hard work covered.

2

Use AI assistant to phrase response to clients

Explore features that boost your productivity. From document automation to advanced research, we've got the hard work covered.

3

Official case establishment

Explore features that boost your productivity. From document automation to advanced research, we've got the hard work covered.

Task Flow

For lawyers to discover new cases

Why LawGoat is better?

No barrier

Users could simply talk to AI to garther info to get lawyer approved advice without any prerequisite.

Users could simply talk to AI to garther info to get lawyer approved advice without any prerequisite.

Cost-effective

It’s free unless an official case is established between the user and a lawyer

It’s free unless an official case is established between the user and a lawyer

Accessibility

User can simple to talk to our agent on the phone and can pause and go back to the conversation anytime they want

User can simple to talk to our agent on the phone and can pause and go back to the conversation anytime they want

Private

We are a legally compliant platform that doesn’t not share any user’s info with third part agencies.

We are a legally compliant platform that doesn’t not share any user’s info with third part agencies.

Iterations

In previous version, lawyers have 4 options for a new case: Quick legal advice, Accepted, Save for later and Pass.
We present this version to the senior excutives of a Law Firm and got the feedbacks:
#1 there are no incentives for lawyers to give free legal advice
#2 4 options are too many
#3 users are not getting any feedback if lawyers just click Pass

In previous version, lawyers have 4 options for a new case: Quick legal advice, Accepted, Save for later and Pass.
We present this version to the senior excutives of a Law Firm and got the feedbacks:
#1 there are no incentives for lawyers to give free legal advice
#2 4 options are too many
#3 users are not getting any feedback if lawyers just click Pass

In a second version, we added the referral feature where a lawyer could refer a case to another lawyer who thinks would be suitable for this case

In a second version, we added the referral feature where a lawyer could refer a case to another lawyer who thinks would be suitable for this case

About

Thank you so much for your valuable time! Please feel free to reach out!

About

Thank you so much for your valuable time! Please feel free to reach out!

About

Thank you so much for your valuable time! Please feel free to reach out!